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SilverRail

SilverRail

www.silverrailtech.com
What is your customer experience with SilverRail?

SilverRail Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

SilverRail has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations say "Never use them!". The sole review cites missing refunds, billing loss, and poor customer service in SilverRail reviews and customer complaints.

Key Takeaways for Future Customers

  • Confirm refund and billing policies before booking to avoid lost funds.
  • Expect slow or absent customer service responses when seeking refunds.

Negative Feedback / Risk Areas

  • Refund delays and unresolved refund claims reported.
  • Difficulty contacting support and alleged charge disputes.

Positive Feedback

No positive feedback reported in the available review.

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Michelle W Fok

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Verified Reviewer
| map-marker Jacksonville, Florida

Refund issue

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I was told by Amtrack that they would refund my money since they were issued the refund through Amtrack since I unknowingly scheduled a train ride using them but Ive still not received anything after several emails & unable to call them. They basically stole my money!

Loss:
$38
Cons:
  • Unreachable

Preferred solution: Full refund

User's recommendation: Never use them!

View full review

Travel Expert Talks

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Do you plan a trip? Uncover top travel tips during the pandemic. In this video interview, Latifah Al-Hazza, a co-founder of Femscape Sojourns and a travel journalist, explains how to safely book a trip online, how to avoid unexpected situations during travel, and what to do if your trip was canceled.

Read full article
Latifah Al-Hazza
Latifah Al-Hazza

Latifah Al-Hazza is a travel expert who visited over 50 countries. She is also a co-founder of Women's Travel Company and an Emmy Award-Winning travel journalist.

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